Tuesday, 13 November 2012

Slideshare

Net literacy skills: Slideshare

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Google Alerts :


2013: Peninsula Opening

Do you know, about new openings in Paris? 

Peninsula hotel, Chinese brand, will open in march 2013 its first hotel in Paris! 
    

Near Arc de Triomphe a new luxury hotel will compete with all others hotel located in this place.

What do you think about this opening during most of Palace renovations at this moment in Paris? 

Wednesday, 7 November 2012

OTA

Hoteliers, are you agree with the OTA's Handling?
Do you find they exaggerate them technics? 

Several hoteliers are agreed and they are support by an important hospitality worldwide magazine Hospitality-On which publish all new around the world concerning hospitality evolution, development, chances, acquisitions.. and so on! 


They make a great study, that you can read here, concerning OTAs and their evolution during years, following this study they organize a petition in where hotelier are at the core of the requests.  


This petition is called : Petition of Hoteliers against Online Agency Practices

Their memorial is below: 

- I, the hotelier, denounce the harshness of commercial relationships that are established with online hotel reservations agencies.
- I, the hotelier, denounce the lack of dialogue to engage in a genuine business partnership on a balanced basis.
- I, the hotelier, denounce the steady rise without previous discussion of the commission rates on hotel bookings via the OTA channel.
- I, the hotelier, denounce the system of determining commission on a All Taxes Included basis, requiring to pay fees even on public taxes.
- I, the hotelier, denounce online agencies’ will to take clients who come to my establishment for their own profit.
- I, the hotelier,denounce the seizure made on the name of my business for search engines by purchasing private adwords.
- I, the hotelier, denounce the creation of a dominant position for any single online supplier in a tourist destination.
- I, the hotelier, denounce the capture of internet users who freely search the internet by the massive purchase of domain names and generic adwords.
- I, the hotelier, denounce the practice of posted comments on my property under the guise of anonymity.
- I, the hotelier, recognize that I am primarily responsible for greeting clients in my establishment and the quality of service provided should be paid with a fair price.
- I, the hotelier,, recognize that I am primarily responsible for any incident that may occur during a stay and therefore a direct link should be maintained with the client.
- I, the hotelier, recognize that I am primarily responsible for the economic balance of my business by keeping control of fixing my rates.
- I, the hotelier, recognize that I am the manager of my inventory and I maintain the freedom to distribute contracts among different marketing channels.
- I, the hotelier,demand a transparent and balanced contract in a spirit of partnership that justifies the added value of each signatory.
- I, the hotelier, demand the fixing of fair remuneration for marketing services of online travel agencies.
- I, the hotelier, demand a real effort and joint promotion of my business on the web without confiscation of my identity.


Nowadays you hotelier what do you think about this handling? 

Are we able to be listen by lucrative companies which are not interested on the services provided by the Hospitality Industry?