Friday, 28 February 2014

Think Thank Paris 2014 #CMHShare - #CreateContent for a successful #Sharing

The 17th February the Think Thank Paris 2014 was organized by Mrs Craig within the #CMHAcademy the program is visible on the event website.

During this special day, several information come up to the participant, may make us questioned more about the future utilisation of technologies within the business.

What interest me especially was the key concept called "content".
We all know that they are essential to success in digital but how create successful content out of the bound?!

Event if the main part of the Internet datas belongs to users, business can take targeted advantages thanks to their expertise in the domain. However 3steps should be followed to assure the effectiveness of the created contents.


1. For engage the right persons an analysis of the key words representing the message should be made. The only efficient way to interest persons is to emphasis with them, and during their lecture they fulfill a kind of black hole or knowledge envy.

2. SEO Monitoring means that the words in the contents correspond at the research meaning made by users.

3. For gain visibility is essential to share content for attract and interest users.

More over, create content in hospitality industry it could be comparable to the Revenue Management: Sell the room at the righ person, at the right moment throughout the right channel, contents must also respects this rules.

Create content must have a specific aim, this is not making sales, this helps and support sales but must create an engagement providing additional information. This engage the consumer, let him becoming loyal.

In hospitality industry, the creation of content must be may as an escape for the lector, letting him to have the envy to stay again asap!

Create content in hospitality industry, for hotels, is not only renewal the website information but also create information for guests on social media, on the hotel's blog via email thanks to newsletters or even in the website.


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Wednesday, 12 February 2014

Hotel Digital Marketing Infographic

Hospitality Industry changes and due to the new technologies the hoteliers work is changing. At the moment the Hospitality Industry is changing in digital business such as any e-commerce websites. In fact, tendencies change the consumers behavior, which, will evolve and rapidly adept to this new technologies. 

The info-graphic below contain important datas which highlight the importance to have a real digital strategy to continue to sell the hotel in this changing ambiance where any business should adept their strategy to the consumers and guest (lifeblood of the business).

Monday, 3 February 2014

Sharing Economy in Hospitality Industry

I wasn't inform about " the sharing economy" concept and I found this presentation quite interesting.

Not only due at the Burning Man part, but for several reason : however he is absolutely right.

In fact why we start to share with strangers? This is probably due to the hiden projects made by firms.
This users behavior permits to :
  • Increase the sharing between individuals 
  • Increase the humanity on sales and business ; may called also honesty
  • Credibility of firms Corporate Social Responsibility (CSR) 

Moreover the human behavior is questioned : people like to share because they are aware and conscious regarding the actual economic and social situation worldwide.

Should this consider as a cycling tendency? In fact this behavior could be compared at he behavior that people had after the WWII : aware about the environment and socially involved. But now, we are just after an enormous crisis (2009) with an high technology tools and softwares...

There is the increase of mobile applications regarding the sharing, this is going from used products to luxury products including services such as transportation... In the Hospitality secretor this could be more different however this is made for example in auction form. This information could be spread though the social media.

Could an action may be included in loyalty programs?! Or is it better to create a partnership with any ONG that could re-use the object?

Little reflection....


Wednesday, 15 January 2014

DIGITAL MARKETING 3

Our Special Digital Marketing Analysis of the Plaza Athenée Paris available on YouTube!


Wednesday, 8 January 2014